WELCOME!
ShantiBeads is a jewelry brand inspired by yoga, meditation, symbols, the properties of gemstones and the artist travels around the world.
If you don't find the answer to your question on this page, please feel free to contact us!
Email: [email protected]
Phone: (858) 753-8378 (9am-4pm EST) if you are greeted by a voicemail, please leave a brief message and don't forget to leave your name and phone number, so we can call you back asap.
Privacy:
We have no access whatsoever to your payment information, in any of our payment options. It is processed through secure servers, and the information is encrypted.
WHOLESALE:
If you are a retail store and wish to sell ShantiBeads, please contact us at: [email protected]
We love doing business with retail stores, spas and yoga studios, and you may customize or change some pieces for your store, just let us know. We also do pop up shops.
Shipment times:
Your order will ship in 1-3 business days, and if we take a little longer (1-2 more extra days) we will pay for Priority mail on our dime, however, if a piece is custom made or custom sized please allow 5 more business days.
Please let us know if you need your piece urgently, we will try our best to accommodate you.
Wholesale orders, have different shipping times, please contact us, since it varies depending on your order.
SHIPPING:
Domestic (in the USA):
- We offer Free USPS First class shipping on orders over $50.
- and $2.00 shipping for orders under $50
- Priority Shipping for $5.50
- * this options all include a tracking number automatically sent to your email
International (outside the USA):
- We offer Free USPS First class shipping on orders over $50.
- and $5.00 shipping for orders under $50
- and International Priority shipping for $14.50
- *We cannot track international packages once they are out of the US.
Refunds and Exchanges
- We will do exchanges 20 days after shipping the original order.
- --> Sorry, we do not give refunds. If we make an exception due to our fault, there is a 15% restocking fee that will be deducted.
--> There are no exchanges on custom orders, or custom sized orders.
With Love, Light & Gratitude,
ShantiBeads